Politique de confidentialité

We take your privacy seriously and are committed to protecting the personal data you share with us. This policy explains what we collect, how we use it, and the rights you have over it.

We collect a few different types of information to operate and improve our service.

• Account information — name, email address, and password when you sign up
• Store data — products, orders, and settings you create within your store
• Usage data — pages visited, features used, and actions taken on the platform
• Device information — browser type, IP address, and operating system

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and send related information
• To improve, personalize, and expand our platform
• To communicate with you, including for customer support and updates
• To detect and prevent fraud or abuse

We use cookies, web beacons, and similar tracking technologies to operate and improve our platform. These include:

• Essential cookies — required for the platform to function (e.g., session management, authentication)
• Analytics cookies — help us understand how you use the platform so we can improve it
• Preference cookies — remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality. We also use third-party analytics providers who may set their own cookies.

We do not sell your personal data. We may share information in the following circumstances:

• Service providers — third parties who help us operate the platform (hosting, payments, analytics)
• Legal requirements — when required by law or to protect our rights
• Business transfers — in connection with a merger, acquisition, or sale of assets
• With your consent — any other sharing will only happen with your explicit permission

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contract performance — processing necessary to provide our services under our Terms of Service
• Legitimate interests — processing for analytics, fraud prevention, and platform improvement, where our interests do not override your rights
• Consent — where we have asked for and received your explicit permission (e.g., for certain marketing or cookies)
• Legal obligation — processing required by applicable law

We may transfer your data to countries outside your country of residence, including to servers in the United States and other jurisdictions where our service providers operate. When we transfer data from the EEA or UK to countries not deemed adequate by the European Commission, we rely on Standard Contractual Clauses or other appropriate safeguards to protect your data.

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we will securely delete or anonymize it.

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict certain processing
• The right to data portability

Our platform is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us so we can delete it.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date above.

If you have any questions about this privacy policy or how we handle your data, please reach out to us at support@magasin.live.